Chatgram — Live Chat & Support

Chatgram turns every customer message from your Shopify store into a Telegram ticket, so your support team can reply in seconds without switching dashboards or learning new tools. When shoppers wait too long for answers, they abandon carts, request refunds, or leave bad reviews. Most support tools add another inbox to monitor, but Chatgram works inside Telegram—the app your team already uses all day. Every chat becomes a structured ticket with full history and tracking to prevent duplicate replies. You can set up AI auto-responses for FAQs and after-hours questions, choose which agents handle tickets, and manage multiple Shopify stores from one Telegram channel. Built-in auto-translation lets you receive and reply in any language. No expensive helpdesk needed—just faster support that helps you sell more and close tickets quickly.