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ChargeBack Shield
- by Fraud Guard
- From $14.99/month. Free trial available.
- by Fraud Guard
- From $14.99/month. Free trial available.
Stop refund abuse and win chargebacks automatically. Scores every order for fraud risk using behavioral signals and cross-store data.
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About the ChargeBack Shield
ChargeBack Shield protects your store from refund abuse and chargebacks by automatically scoring every order for fraud risk. The app analyzes refund history, purchase patterns, and cross-store fraud signals to identify repeat offenders before you process refunds. Risky orders appear in a review queue with clear explanations, while risky fulfilments are held automatically until you approve them. Features include automated risk scoring using 13 behavioral signals, customer risk profiles tracking refund patterns, AI-generated chargeback dispute letters, and cross-store fraud detection to catch customers abusing multiple shops. No configuration needed—works immediately after installation to help you win chargebacks and stop merchant profit loss.
Launched: May 15, 2026
Key features
- Automated risk scoring on every order using 13 behavioral signals
- Customer risk profiles tracking refund history across all orders
- AI-generated chargeback dispute letters built from your order data
- Review queue with one-click hold, approve, or tag for risky orders
- Cross-store fraud detection to identify customers abusing multiple shops
Category:
Pricing of ChargeBack Shield
Starter
$14.99 / month
- Real-time risk scoring on every order
- Review queue for flagged orders
- Auto-hold HIGH risk fufilments
- Auto-tag risky customers in shopify
- Pre-check tool to look up any customer
- 30-order historical backfill on install
- Up to 150 orders per month
Growth
$24.99 / month
- Everything in Starter
- Cross-store fraud network
- Shopify flow integration
- 75-historical backfill on install
- Up to 350 orders per month
Scale
$49.99 / month
- Everything in Growth
- Customer blocklist and allowlist
- Email alerts sfor HIGH risk orders
- 200-historical backfill on install
- Up to 800 orders per month
Pro
$99.99 / month
- Everything in Scale
- 500-order historical backfill on install
- Up to 2000 orders per month
