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Chargeback: Block Customer
- by Auremist
- Free plan available. Free trial available.
- by Auremist
- Free plan available. Free trial available.
Block fraudulent customers and prevent chargebacks before checkout using email, phone, address, and IP blocking rules.
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About the Chargeback: Block Customer
Chargeback Blacklist helps merchants prevent fraudulent orders and chargebacks before transactions go through. Block bad customers using rule-based blacklists that target specific emails, phone numbers, IP addresses, shipping locations, or customer tags. When someone on your blacklist tries to checkout, the transaction gets automatically stopped, protecting your store revenue and reducing payment dispute fees. Access a community blacklist shared with other merchants to block known fraudsters. Restrict storefront access by country or IP address, and view analytics showing blocked attempts and estimated protected order value. Stop fraud and chargebacks without affecting legitimate customers.
Launched: November 12, 2025
Key features
- Block checkout by email, phone, name, address, account, or customer tag
- Create address rules using the customer details you choose
- Use a community blacklist shared with other merchants
- Restrict storefront access by country or IP address
- View analytics for blocked attempts and estimated protected order value
Integrations with:
- Checkout,
- Shopify Admin
Category:
Pricing of Chargeback: Block Customer
Free
Free
- 2 each: emails, phones, names, addresses
- 10 blocked checkouts
- Analytics
Essential
$29 / month
- 20 each: emails, phones, names, addresse
- 100 blocked checkouts
- Block by customer tag
- Analytics
- Basic support
Professional
$79 / month
- 100 each: emails, phones, names, address
- Unlimited blocked checkouts
- Community Blacklist
- Block by customer tag
- Analytics
- Priority support
Enterprise
$149 / month
- Unlimited emails, phones, names, address
- Unlimited blocked checkouts
- Community Blacklist
- Block by customer tag
- Analytics
- Custom blocking rules
- Bulk import & export
- VIP support and priority response
