News
Shopify SEO
Shopify development
CGA Smart NZ
- by TLM TECH LTD
- $15/month
- by TLM TECH LTD
- $15/month
Handle Consumer Guarantees Act complaints with confidence. Get guidance, check your policies, and keep records of every case.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the CGA Smart NZ
When a customer claims their product is faulty and quotes the Consumer Guarantees Act, this app helps New Zealand retailers respond correctly. Work through each complaint step-by-step to get a recommended next step, understand the facts that decide the case, and know what to check before agreeing to a refund.
Paste your returns policy, product listing, or email thread and the app flags wording that may not hold up under the Act. Keep dated case records for every complaint, from the first customer email through to potential Disputes Tribunal filing.
Every point of guidance cites the Consumer Guarantees Act directly. This tool provides general information and workflow support for handling CGA complaints—not legal advice.
Launched: October 8, 2026
Key features
- Work out how to answer a CGA complaint before you promise anything
- Scan your policy and listings for wording that may not hold up
- Keep a dated case record, from first email to Tribunal file
Pricing of CGA Smart NZ
Complaint handling
$15 / month
