Cart Spy: Live Carts & Replays
- by Jola Pty Ltd
- Free plan available. Free trial available.
- by Jola Pty Ltd
- Free plan available. Free trial available.
Watch live carts as shoppers build them and replay sessions behind abandoned carts to understand why customers leave your store.
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About the Cart Spy: Live Carts & Replays
Cart Spy shows you every cart as shoppers build it in real-time, displaying items added and cart value in your store's currency. Watch session replays linked to each cart to see exactly what happened before customers abandoned their purchase.
The app helps you spot products that get views but rarely make it into carts, identify shoppers who left because items were out of stock, and find broken links on your store. The Pro plan includes a checkout funnel that reveals where shoppers stop and what errors Shopify displayed to them.
You'll also get click heatmaps, scroll depth tracking, and a weekly email that summarizes your store's performance and highlights issues worth fixing. Cart Spy gives you the insights needed to understand shopper behavior and reduce abandoned carts.
Launched: May 8, 2026
Key features
- Live cart feed with each shopper's items and cart value, updated as they shop
- Session replays linked to carts, so you can see what shoppers did before leaving
- Checkout funnel showing where shoppers stop and the errors they saw (Pro)
- Products viewed but rarely carted, and stock problems that turned buyers away
- Click heatmaps and scroll depth (Pro), plus a weekly email about your store
Integrations with:
- Checkout,
- Shopify Flow,
- Shopify Admin
Category:
Pricing of Cart Spy: Live Carts & Replays
Free
Free
- 50 carts per month
- 500 session recordings per month
- 7-day recording retention
- Real-time carts (last 24 hours)
- Session recording and replay
- No credit card required
Starter
$5 / month
or $48/year and save 20%
- 250 carts per month
- 2,500 session recordings per month
- 14-day recording retention
- 10 AI session insights per month
- Real-time carts (last 24 hours)
Pro
$19 / month
or $192/year and save 16%
- 1,000 carts per month
- 10,000 session recordings per month
- 30-day retention and cart history
- Click heatmaps and scroll depth
- Checkout funnel and checkout errors
- Abandoned cart alert emails
- 250 AI session insights per month
- Live view and AI assistant (MCP)
Scale
$49 / month
or $492/year and save 16%
- 5,000 carts per month
- 50,000 session recordings per month
- 30-day retention and cart history
- Everything in Pro
- 1,000 AI session insights per month