Cancevia: EU Withdrawal Button

by Cancevia Labs
Free plan available. Free trial available.

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by Cancevia Labs
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on
Free plan available. Free trial available.

Add the EU-required withdrawal button to your store. Two-step confirmation flow, automatic emails, no login needed for customers.

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About the Cancevia: EU Withdrawal Button

Cancevia adds the EU-required withdrawal button to your Shopify store, helping you comply with EU Directive 2023/2673. The app provides a complete two-step withdrawal form that works without customer login, covering both guests and account holders. Every withdrawal request triggers an automatic confirmation email and gets matched against your Shopify orders in a structured inbox. Set up takes just minutes using a floating button, dedicated page, theme section, or footer link—no coding needed. All data is GDPR-compliant and hosted in the EU. The admin interface supports 11 languages, while customer-facing forms and email templates are localized for EU markets. Track request status, export evidence, and maintain a full audit log from your dashboard.

Launched: June 10, 2026

Key features

Withdrawal button & form aligned with EU Directive 2023/2673
GDPR-compliant data protection – hosted in the EU
No customer login — covers guests and account holders
Automatic receipt confirmation email after every withdrawal
Requests inbox with order matching, evidence export & audit log

Integrations with:

All 24 EU languages,
E-Mail,
EU-Compliance,
Withdrawal Button

Category:

Legal Store management

Pricing of Cancevia: EU Withdrawal Button

Free

EU-compliant withdrawal button & form
Translated into all EU languages
Automatic order matching
Automatic withdrawal deadline check
Customer confirmation email
Unlimited withdrawal requests
Dashboard, inbox & status workflow

Essential

$9 / month

or $97.20/year and save 10%

Everything in Free, plus:
No "Powered by Cancevia" branding
Partial withdrawal - pick exact items
Customizable withdrawal reasons
Custom sender name & reply-to address
Custom confirmation email templates
Custom data retention period

Free trial available

Professional

$25 / month

or $270/year and save 10%

Everything in Essential, plus:
PDF evidence pack per withdrawal
Full audit log - every action tracked
Custom email sender domain
Auto-block withdrawals past deadline
Verified-order-only withdrawals
Exclude products by tag from withdrawal