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Blox: Block Customer Blacklist
- by Blox
- Free plan available. Free trial available.
- by Blox
- Free plan available. Free trial available.
Block repeat fraudsters, serial returners, and refund abusers with a community-powered blacklist that protects your store automatically.
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About the Blox: Block Customer Blacklist
Blox helps you block repeat fraudsters, serial returners, and refund abusers before they place another order. This community-powered blocklist automatically protects all Blox stores when one merchant flags a problem customer.
Block customers by email, phone, address, or payment method. The app deduplicates customers using multiple accounts and auto-holds or cancels high-risk orders before fulfillment. Flag customers already blocked by other stores in the network to stop repeat chargebacks and refund abuse.
Simple rules engine with no complex setup, no AI black box, and no per-transaction fees. Every block you create helps protect the entire merchant community from fraudsters and chargeback customers.
Launched: February 24, 2025
Key features
- Community blocklist automatically flags customers blocked by other stores
- Block serial returners, refund abusers, and repeat chargeback customers
- Auto-hold or cancel high-risk orders before fulfillment
- Deduplicate customers using multiple emails or accounts
- Simple rules engine—no AI black box, no per-transaction fees
Integrations with:
- Shopify Admin,
- Flows,
- Fraud Assessments,
- Fraud Filter,
- Fraud Order Analytics,
- Paypal Stripe,
- Visitor Analytics
Category:
Pricing of Blox: Block Customer Blacklist
Free
Free
- Stop fraud before fulfillment
- Block or hold orders from any customer
- Discover your worst customers
- Cluster customers with multiple accounts
- Community blocklist auto-protection
- Up to 100 orders per month
Standard
$19 / month
- Stop fraud before fulfillment
- Block or hold orders from any customer
- Discover your worst customers
- Cluster customers with multiple accounts
- Community blocklist auto-protection
- Up to 1000 orders per month
Unlimited
$99 / month
- Stop fraud before fulfillment
- Block or hold orders from any customer
- Discover your worst customers
- Cluster customers with multiple accounts
- Community blocklist auto-protection
- Unlimited customers & orders
