Belco ‑ Customer Support

Belco helps merchants manage customer support across multiple channels in one shared inbox. All conversations from live chat, email, phone, and messaging platforms are centralized with real-time order and customer data right at your fingertips. Support agents can assign conversations, apply tags, and use automation rules to handle requests efficiently. The app includes AI-assisted reply suggestions for faster responses and internal collaboration tools so teams can work together seamlessly. With workflow management features and conversation tagging, customer support becomes more organized and consistent across all communication channels.