Backstop: Chargeback Watch

by Wedgeworks
Free plan available. Free trial available.

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by Wedgeworks
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on
Free plan available. Free trial available.

Watch for chargebacks, build evidence from your order data, and approve everything before submission. Never miss a dispute deadline again.

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About the Backstop: Chargeback Watch

Backstop monitors your store for chargebacks every 6 hours and alerts you to every open dispute with clear deadline countdowns. When a chargeback appears, you'll see exactly how many days you have left to respond and what evidence your specific reason code requires. The app builds complete evidence packs directly from your order data and shows you a preview of the exact PDF before anything gets sent. You stay in control—nothing is ever submitted to Shopify without your approval. Your refund policy is automatically included in every evidence pack. If you miss a chargeback deadline, Shopify submits a generic response that rarely wins. Backstop helps you submit strong, tailored evidence on time. Cancel anytime with one click from settings.

Launched: September 10, 2026