Luna Order Editing & Changes

Luna lets customers edit orders themselves right from the Order Status Page. After checkout, shoppers can change the shipping address, swap variants, adjust quantity, add or remove items, or cancel their order completely. Every order modification happens without creating a support ticket for your team. The app handles charges, refunds and restock automatically, syncing everything with Shopify. You control the edit window and how many edits are allowed per order. The activity log tracks every order change, making it easy to search and review modifications. This self-service order editor reduces manual admin work while giving customers the flexibility to fix their own mistakes.