News
Shopify SEO
Shopify development
Appfox Order Editing & Upsell
- by Appfox
- Free plan available. Free trial available.
- by Appfox
- Free plan available. Free trial available.
Let customers edit orders, change addresses, swap variants, or cancel before fulfillment—reducing support tickets while you stay in control.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Appfox Order Editing & Upsell
Appfox Order Editing & Upsell lets customers edit orders before fulfillment, reducing support tickets for your store. Shoppers can change quantities, swap variants, update shipping addresses, add upsells, or cancel orders—all within rules you control. The merchant approval queue gives you one-click approve, reject, or counter-offer options. Set fulfillment cutoffs and order-tag controls to stop edits when needed. Multi-warehouse inventory routing ensures the right warehouse stays assigned to each order. Built for attribution-safe edits with no silent refunds that damage your ROAS reporting. Perfect for stores that need real order edits while maintaining accurate marketing data and customer self-service flexibility.
Launched: June 11, 2026
Key features
- Self-serve customer portal for quantity, variant, address, and cancel requests
- Merchant approval queue with one-click approve, reject, or counter-offer
- Fulfillment cutoffs and order-tag rules so edits stop when you need them to
- Multi-warehouse inventory routing keeps the right warehouse on the right order
- Attribution-safe edits - no silent refunds that wreck your ROAS reporting
Integrations with:
- Checkout,
- Customer accounts,
- Shopify POS,
- Shopify Admin,
- Gorgias,
- Klaviyo,
- Preorder Apps,
- Shipping and Fulfillment Apps,
- Slack,
- Smile.io
Category:
Pricing of Appfox Order Editing & Upsell
Free
Free
- Self-serve customer order edits
- Address & variant changes pre-ship
- Customer-initiated cancellations
- Attribution-safe, no silent refunds
- Quantity and line-item edits
- Edit window on thank-you page
- Order-status page edit widget
- Works with Shopify POS
Starter
$29 / month
or $278/year and save 20%
- Everything in Free
- Edit & revenue analytics
- Email order-update notifications
- Free-shipping & gift threshold nudges
- Self-service returns requests
- Reorder past purchases
- Branded edit portal (custom CSS)
- Edit history and audit log
Growth
$79 / month
or $758/year and save 20%
- Everything in Starter
- Post-purchase upsell offers
- Edit approval queue
- Slack notifications
- Fulfillment routing & order-tag rules
- One-click cross-sell recommendations
- Custom upsell rules by product/tag
- Bundle edits keep pricing accurate
Pro
$199 / month
or $1,910/year and save 20%
- Everything in Growth
- Gorgias, loyalty & review integrations
- Product-attribute editing
- Priority support
- Role-based staff permissions
- Webhook & API access
- A/B testing for upsell offers
- Dedicated onboarding assistance
