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AE Plus: Order Edit & Cancel
- by Trivenm
- From $9/month. Free trial available.
- by Trivenm
- From $9/month. Free trial available.
Let customers edit orders and cancel with store credit after checkout. Reduce support tickets and keep more revenue.
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About the AE Plus: Order Edit & Cancel
AE Plus lets customers edit and cancel orders after checkout without contacting support. Shoppers can update shipping addresses, change variants, and adjust quantities directly from the order status page. When customers want to cancel, the app offers store credit with bonus incentives or suggests alternative products to retain sales. Merchants control the editing window, customize cancellation reasons, and track every change through a real-time activity feed. This self-serve solution reduces support tickets while keeping revenue in your store.
Launched: July 8, 2026
Key features
- Customers self-edit shipping address, variants, and quantity after checkout
- Self-serve cancellation portal with customizable reasons and rules
- Store credit refunds with bonus incentives instead of cash chargebacks
- AI-suggested product swaps offer alternatives before a customer cancels
- Real-time activity feed tracks every order edit and cancellation request
Integrations with:
- Customer accounts
Category:
Pricing of AE Plus: Order Edit & Cancel
LITE PLAN
$9 / month
- Address Edits
- Cancellation Portal
- 100% Store Credit (30-day limit)
- Intelligence Feed
- Email Support
PRO PLAN
$29 / month
- AI Smart Swap
- Fraud Shield Protection
- 3PL Auto-Fulfillment Hold
- 105% Store Credit Bonus (30-day limit)
- Advanced ROI Stats
ELITE PLAN
$99 / month
- Includes all Lite & Pro features
- Unlimited Edit Sessions
- 110% Store Credit Bonus (30-day limit)
- Custom Logistics Hold-Tags
- 24/7 Dedicated Support
