Noticias
SEO en Shopify
Desarrollo de Shopify
Ticketify
- por JB Development
- From $4.99/month. Free trial available.
- por JB Development
- From $4.99/month. Free trial available.
Organize customer support tickets in one place. Track conversations, assign team members, and respond faster with saved replies.
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Acerca de Ticketify
Ticketify brings all your customer support tickets into one organized workspace. Merchants can manage support requests, track conversations, and handle customer questions more consistently without scattered communication across multiple channels.
Customers submit tickets directly from your storefront while your team assigns ownership, updates ticket statuses, and adds internal notes to each request. Organize support with tags, priorities, and support areas to keep everything easy to follow.
Use saved replies for common questions to respond faster. View customer details and order information right within each ticket so your staff has the context they need to resolve issues quickly and efficiently.
Lanzada: September 28, 2026
Características principales
- Manage customer support tickets and conversations from one workspace
- Organize requests with support areas, tags, priorities, and ticket statuses
- Assign tickets to team members and keep internal notes with each request
- Use saved replies to respond to common customer questions faster
- View relevant customer and order details while handling support requests
Categoría:
Precios de Ticketify
Entry
$4.99 / month
- 25 tickets per month
- 1 support area
- Storefront ticket form
- Customer email notifications
- Basic ticket inbox
- Ticket status management
- Ticketify branding included
Starter
$9.99 / month
- 250 tickets per month
- 3 support areas
- Staff notification recipients
- Editable customer auto-reply
- Remove Ticketify branding
- Ticket status management
- Storefront ticket form
- Everything in Entry
Pro
$19.99 / month
- 1,000 tickets per month
- Unlimited support areas
- Internal notes
- Ticket tags
- Advanced ticket filters
- Email templates
- Saved replies
- Everything in Starter
Business
$39.99 / month
- Unlimited tickets
- Unlimited support areas
- Customer and order lookup
- Reporting and export
- SLA and urgent routing
- Custom branding
- Ticket assignment
- Everything in Pro
