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Ticket Flow ‑ clients support
- by South tech
- $29.90/month. Free trial available.
- by South tech
- $29.90/month. Free trial available.
Centralize customer support tickets with order context. Manage requests, reply with your team, and handle internal workflows efficiently.
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About the Ticket Flow ‑ clients support
TicketFlow offers a straightforward ticketing system for customer support that brings together support requests and order information in one place. Customers can open support tickets directly from your storefront support page, select from their own orders, attach files, and track the conversation thread.
Merchants can create tickets from the admin by searching for a customer and picking the relevant order. Reply to tickets with attachments, update ticket status, and handle multiple tickets using bulk actions like status updates or deletion. The app also supports internal-only tickets that remain hidden from customers, perfect for team workflows and internal communication.
All support tickets include a shared conversation thread, making it easy to manage customer requests with your team while keeping full order context at your fingertips.
Launched: May 26, 2026
Características principales
- Customer support tickets with a shared conversation thread
- Customers can open tickets for a specific order and add attachments
- Admin ticket creation with customer search and order picker
- Ticket status updates and bulk actions (update status, delete)
- Internal-only tickets for team workflows
Integraciones con:
- Shopify Admin
Category:
Pricing of Ticket Flow ‑ clients support
Premium
$29.90 / month
or $300/year and save 16%
- Email notifications
- Clients and Admin tickets
- AI responses generation
- Admin only tickets (for intern tickets)
- Bulk tickets edit
- Easy "One-Click" full instalaltion
