Noticias
SEO en Shopify
Desarrollo de Shopify
Soravox
- by DSE Group
- From $199/month. Usage charges apply. Free trial available.
- by DSE Group
- From $199/month. Usage charges apply. Free trial available.
AI voice agent answers your store's phone calls 24/7. Handles order tracking, returns, product questions, and transfers complex calls to your team.
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About the Soravox
Soravox is an AI voice agent that answers your store's phone calls 24/7. It handles customer inquiries about order tracking, returns, and product questions in real time. The AI agent connects directly to your Shopify store and pulls live data on orders, products, inventory, and policies to give accurate answers instantly.
When calls get complex, the smart escalation feature transfers them to your team with full context. Setup takes under 5 minutes with a one-click connection to Shopify. Every conversation is recorded and transcribed in your dashboard, plus you get analytics to track performance. Your customers get instant support anytime, while you save time on routine phone calls.
Launched: June 3, 2026
Características principales
- Answers calls 24/7. Handles order tracking, returns, and product questions.
- Connects to your Shopify store, pulls live order, product, and policy data.
- Smart escalation, transfers complex calls to your team with full context.
- Set up in 5 minutes. Connects to your Shopify store with one click.
- Call recordings and transcripts for every conversation in your dashboard.
Category:
Pricing of Soravox
Starter
$199 / month
Plus usage charges
- 1,250 min included (~625 calls)
- Knows your products and policies
- Looks up orders and handles returns
- Escalates to your team when needed
- Call recordings and transcripts
- Real-time order tracking
- Human escalation with full context
Pro
$349 / month
Plus usage charges
- 2,500 min included (~1,250 calls)
- Everything in Starter, plus:
- Analytics dashboard
- Priority support
Custom
$799 / month
Plus usage charges
- 3,000 min included (3,000+ minutes)
- Everything in Pro, plus:
- Custom-built voice agent
- Custom integrations
- Dedicated account manager
- Tailored onboarding
