Noticias
SEO en Shopify
Desarrollo de Shopify
Rosie: AI Phone Support Agent
- by Rosie
- From $49/month. Free trial available.
- by Rosie
- From $49/month. Free trial available.
24/7 AI phone agent that answers calls, provides order updates, handles returns, and reduces support costs for your store.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Rosie: AI Phone Support Agent
Rosie is a 24/7 AI phone agent that answers customer calls like a real human and connects directly to your Shopify store. Perfect for high-volume e-commerce brands, this AI phone support agent handles repetitive "where is my order?" calls that waste your team's time. Rosie instantly provides order status, tracking info, delivery updates, and store policies while texting links to customers. The agent manages returns, cancellations, and address changes based on your policies. It can even take and edit orders by sending custom checkout links. Complex issues get transferred to your human staff automatically. Every call is logged back to Shopify. Cut your customer service costs while keeping support available around the clock.
Launched: April 9, 2026
Características principales
- Resolve customer support calls 24/7 with AI, and transfer to your team if needed
- Provide callers real-time order & delivery status, pulled straight from Shopify
- Handle returns, cancellations and address changes, according to your policies
- Text shipment tracking and product links, and log every call back to Shopify
- Take and edit orders over the phone by texting callers a custom checkout link
Integraciones con:
- Shopify Admin,
- Zapier
Category:
Pricing of Rosie: AI Phone Support Agent
Professional
$49 / month
- Answers every call 24/7
- 250 minutes per month
- Trained on your products and policies
- Answers product questions & FAQs
- Provide order and delivery status
- Initiate returns and cancel orders
- Custom greeting, 10+ voices, Spanish
- Native iOS & Android app
Scale
$149 / month
- Everything in Professional, plus:
- 1,000 minutes per month
- Text delivery tracking links
- Text product links for easy purchases
- Update shipping address on orders
- Live transfer to your team / call center
Growth
$299 / month
- Everything in Scale, plus:
- 2,000 minutes per month
- Text checkout links for new purchases
- Add new items to existing orders
- Waterfall transfer until someone answers
- Custom agent training & priority support
