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Resolvi ‑ Warranty Management
- by Westridge Developments Pty Ltd
- From $49/month. Free trial available.
- by Westridge Developments Pty Ltd
- From $49/month. Free trial available.
Manage warranty claims from start to finish. Track faults, approve or deny items, and automate refunds or replacements in Shopify.
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About the Resolvi ‑ Warranty Management
Resolvi helps you manage product warranty claims from start to finish in Shopify. Customers submit warranty claims through a branded portal embedded in your theme, providing structured information about product faults. Your team reviews each claim and makes item-level decisions—approve replacements, deny claims, issue refunds, or provide store credit for different products within the same claim.
The app automates warranty outcomes by creating replacement draft orders, processing refunds, and generating gift cards directly in Shopify. Built-in analytics let you track fault types, claim trends, claim rates, and warranty costs per product. A searchable gallery stores all customer-submitted photos and videos of product faults, making it easy to review evidence and identify patterns. Cut warranty handling time while capturing real fault data to improve your products.
Launched: May 14, 2026
Características principales
- Branded warranty claims portal embedded directly in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
- Searchable, filterable gallery of customer-submitted fault photos and video.
Integraciones con:
- Customer accounts,
- Shopify Admin,
- Gorgias (Coming Soon),
- ReAmaze (Coming Soon),
- Richpanel,
- ZenDesk (Coming Soon)
Pricing of Resolvi ‑ Warranty Management
Core
$49 / month
or $511/year and save 13%
- Up to 200 cases
- Theme embedded customer portal
- Advanced analytics
- Email support
Pro
$79 / month
or $824/year and save 13%
- Everything in the core plan
- Up to 500 cases
- CSV Export
- Custom Fault Types
- Third-party (stockist) claims
- Priority email & live chat support
- 1hr onboarding call with founder & team
Plus
$169 / month
or $1,763/year and save 13%
- Everything in the Pro plan
- Up to 800 cases
- Search & filter product fault gallery
- Slack channel with founder & dev team
- 1hr onboarding call with founder & team
Enterprise
$299 / month
or $3,120/year and save 13%
- Everything in the Plus plan
- Unlimited cases
- Slack channel with founder & dev team
- 2hr onboarding call with founder & team
