Repliva: AI Customer Support

by Antonino Lombardo
Plan gratuito disponible. Prueba gratuita disponible.

0.0 (0)

by Antonino Lombardo
0.0 (0)
on
Plan gratuito disponible. Prueba gratuita disponible.

AI-powered customer support inbox that drafts replies using your store data, policies, and brand voice. Review and send in seconds.

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About the Repliva: AI Customer Support

Repliva helps Shopify merchants manage customer support from a single inbox. The AI reads customer emails, understands each request, and drafts replies using live order data, payment details, fulfillment status, and tracking information. Every reply is based on your products, store policies, FAQs, brand voice, and custom rules. You review and edit each draft before sending to ensure accuracy. The AI learns from your corrections to improve future responses. Handle refunds, check tracking updates, and view customer history without switching to Shopify Admin. Manage follow-ups, translate messages, and keep all support conversations organized in one place. Repliva connects customer inquiries with real-time store data to help you respond faster and more accurately.

Launched: 18 de mayo de 2026

Características principales

Redactar respuestas de IA utilizando datos en vivo de pedidos, seguimiento y clientes.
Aplicar las políticas de su tienda, reglas, preguntas frecuentes y voz de marca a cada respuesta.
Revisar, editar, mejorar, traducir y enviar respuestas desde una sola bandeja de entrada.
Procesar reembolsos y verificar el seguimiento en vivo sin abrir Shopify Admin.
Aprender de sus correcciones para que las futuras respuestas de IA sean más precisas.