Reclaim — Returns & Exchanges
- por PhongQuang
- Free plan available. Free trial available.
- por PhongQuang
- Free plan available. Free trial available.
Turn returns into exchanges and store credit at the exact value customers paid. Keep more sales with smart return management that encourages swaps over refunds.
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Acerca de Reclaim — Returns & Exchanges
Reclaim helps you turn returns into exchanges and store credit instead of losing sales to refunds. When customers start a return, they're automatically offered an exchange at the exact value they paid — including discounts, tax, and shipping — encouraging them to swap items or choose store credit.
Customers can initiate returns from their order page, your storefront portal, or directly from Shopify emails in 13 languages. All return requests appear in one central queue where you can see amounts before any money moves. Set up auto-approval rules for returns that meet your criteria, and manually review everything else.
Every refund is reconciled against Shopify's suggested amount, with full audit trails for all money actions. Reclaim is built to keep the sale by making exchanges easy and accurate.
Lanzada: October 8, 2026
Características principales
- Offer an exchange at the exact value paid, automatically — keep the sale.
- Auto-approve the returns that match your rules, and review only the rest.
- Reconciled against Shopify's own suggested refund. Every money action audited.
Integraciones con:
- Customer accounts,
- Shopify Flow
Categoría:
Precios de Reclaim — Returns & Exchanges
Free
Free
- 15 returns/month
- Self-serve returns portal
- Refunds and variant exchanges
- Never auto-charged for overage
Starter
$19 / month
or $190/year and save 17%
- 75 returns/month
- Everything in Free
- Policy and branding
- Exchange-first with price difference
- Return button for your emails
Growth
$39 / month
or $390/year and save 17%
- 200 returns/month
- Everything in Starter
- Cross-product exchanges
- Store credit with shop-more upsell
- Auto-approve rules and analytics
- Never auto-charged for overage
Scale
$99 / month
or $990/year and save 17%
- 600 returns/month
- Everything in Growth
- Multi-language portal
- Restocking fees
- Serial-returner guardrails
- Priority support
- Never auto-charged for overage