Poby ‑ Experience Feedback

Poby collects customer feedback right on your thank-you and order-status pages with a simple star rating widget. Shoppers share how their shopping experience felt moments after checkout — when they're most engaged. Low ratings trigger "what went wrong?" tags that highlight specific issues you can fix. The app also asks "how did you hear about us?" to track traffic sources and where buyers come from. You can offer an optional discount code to reward customers for leaving feedback. All responses flow into a clean dashboard showing rating trends, top issues, and distribution patterns. The widget requires no customer login, requests zero data scopes, and adds no blocking calls to your store.