Fyncall

Fyncall is a conversational AI helpdesk that helps Shopify merchants manage customer support and sales across multiple channels. Handle WhatsApp, Instagram, email, and website chat from one unified inbox without switching between tools. The app uses your Shopify data to automatically answer product questions, provide order updates, and handle customer inquiries. Send product recommendations and checkout links directly in chat conversations. Automate common requests like order tracking (WISMO), FAQs, and return requests with AI-powered responses. Fyncall includes AI features that draft replies, summarize conversations, and moderate comments on Instagram and Facebook ads and posts. When needed, conversations can be handed off to human support agents. Built for growing ecommerce stores that need customer support automation and sales tools in a single dashboard to scale their operations efficiently.