Intercom: AI Agent & Helpdesk
- by Intercom
- From $0.99. Free trial available.
- by Intercom
- From $0.99. Free trial available.
AI-powered customer support that helps shoppers find products, answer questions, and resolve orders using real-time Shopify data.
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About the Intercom: AI Agent & Helpdesk
Intercom brings together Fin AI Agent and Helpdesk to deliver exceptional customer experiences on Shopify. This platform combines AI and human support, helping merchants maximize efficiency while providing superior service throughout the shopping journey.
Fin AI Agent assists shoppers in discovering products, answering questions, and resolving order queries using real-time Shopify data. Everything happens in one conversation - shopping and support flow together seamlessly.
Support teams get complete visibility into orders, shipping details, and customer information. They can edit shipping info, issue refunds, and create orders directly from the Intercom inbox without switching platforms.
Connect multiple Shopify stores to one workspace in minutes with multi-store support. Track Shopify events and leverage customer data to send targeted messages that drive engagement and sales.
Launched: August 31, 2016
Características principales
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
Integraciones con:
- 10+ Integrations,
- Facebook,
- Salesforce,
- Stripe,
- Whatsapp,
- Zendesk
Category:
Pricing of Intercom: AI Agent & Helpdesk
Fin AI Agent
$0.99 one-time charge
- With Intercom or your current helpdesk
Essential
$39 / month
or $348/year and save 26%
- Customer support for small businesses
Advanced
$99 / month
or $1,020/year and save 14%
- Powerful AI features for growing teams.
Expert
$139 / month
or $1,584/year and save 5%
- Security and reporting for larger teams.