Editly: Order Editing App

Editly lets customers edit orders after checkout without creating support tickets. Customers can update their shipping address, swap variants like size or color, adjust quantities, change shipping methods, add or remove items, or cancel orders directly from the Order Status and Thank You pages. You control which order editing options are available and set the time window for changes. Every order edit automatically recalculates shipping costs, taxes, and discounts to keep everything accurate. The app includes cancellation management with custom reasons and logs every edit for your records. It integrates with Klaviyo and Shopify Flow, triggering instantly when customers make changes. You'll also get order edit email notifications and 3PL support. A full analytics dashboard helps you track all order editing activity.