DocMind: AI Support Chatbot
- por DocMind
- From $9.90/month. Free trial available.
- por DocMind
- From $9.90/month. Free trial available.
Answer customer questions about orders, returns, shipping, and products using AI trained on your store content with human handoff.
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Acerca de DocMind: AI Support Chatbot
DocMind helps Shopify teams handle repetitive customer support questions using AI trained on your store content. Import your products, pages, policies, and FAQs to build a support knowledge base that answers common questions about order status, returns, shipping, and products. Test the AI responses before going live to ensure accuracy. When the chatbot isn't certain about an answer, it escalates to your human support team. Add the chat widget to your storefront through a simple theme app extension. Perfect for small teams looking to automate routine customer service while maintaining quality support.
Lanzada: October 12, 2026
Características principales
- Import products, pages, policies, and FAQs into one support knowledge base
- Test AI answers for shipping, returns, products, and order questions
- Add a storefront chat widget through a Shopify theme app extension
Categoría:
Precios de DocMind: AI Support Chatbot
Starter
$9.90 / month
or $99/year and save 17%
- 200 AI replies per month
- Unlimited Instant Answers
- Live order status (order + email check)
- Email ticket capture
- First trial: 14 days, 200 replies total
Personal
$29 / month
or $290/year and save 17%
- 1,000 AI replies per month
- Unlimited Instant Answers
- Live order status (order + email check)
- Email ticket capture
- First trial: 14 days, 200 replies total
Standard
$59 / month
or $590/year and save 17%
- 2,000 AI replies per month
- Unlimited Instant Answers
- Live order status (order + email check)
- Email ticket capture
- Remove DocMind branding
- First trial: 14 days, 200 replies total