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Dekan.ai
- by OrdersApps B.V.
- Free plan available
AI-powered shopping assistant that answers customer questions 24/7, suggests products, tracks orders, and unifies chat across all channels.
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About the Dekan.ai
Dekan.ai is an AI shopping assistant and omnichannel support desk that handles customer questions when you're unavailable. Using OpenAI technology, it works as your sales associate by answering product questions, suggesting items based on customer budget and needs, and helping with order tracking.
The AI chatbot understands complex queries like "laptop for work under 1000" and responds to FAQs about shipping, returns, and store policies. Customers can add items to cart and checkout directly through the chat.
When human support is needed, manage all conversations from one unified inbox covering your store's webchat, WhatsApp, Facebook Messenger, and Instagram. The livechat feature provides 24/7 support to help you sell more. You can also build an FAQ help center for quick customer self-service.
Launched: February 16, 2026
Características principales
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Understands complex queries like "laptop for work under 1000"
- Responds to FAQs about shipping, returns, and store policies
- Allows customers to add items to cart and proceed to checkout directly
- Manage conversations from Store, WhatsApp, Facebook Messenger, and Instagram
Pricing of Dekan.ai
Free
Free
- 100 AI responses/month
- 100 products
- 1 store
- Multilingual responses
- Handover conversation to human
- Custom FAQs
- Free Email marketing
starter
$29 / month
or $290/year and save 17%
- 1,500 AI responses/month
- 500 products
- 3 stores
- WhatsApp integration
- Messenger and Instagram integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
professional
$49 / month
or $490/year and save 17%
- 5,000 AI responses/month
- 2,000 products
- 5 stores
- WhatsApp Integration
- Messenger and Instagram Integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
growth
$99 / month
or $990/year and save 17%
- 11,000 AI responses/month
- 10,000 products
- 10 stores
- WhatsApp Integration
- Messenger and Instagram Integrations
- Unlimited team members
- Custom Instruction & Flows
- Free Email marketing
