Cancel My Order

by Mindthemedia ApS
$5/mes. Prueba gratuita disponible.

0.0 (0)

by Mindthemedia ApS
0.0 (0)
on
$5/mes. Prueba gratuita disponible.

Let customers cancel their own orders directly from your store. Automatic refunds for unshipped orders, return tags for shipped ones.

Instalar desde la tienda de aplicaciones de Shopify

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About the Cancel My Order

Cancel My Order gives your customers the ability to cancel or withdraw their orders directly from your storefront without needing to contact support. Using a simple self-service form, customers enter their name, email, and order number to request cancellation. The app automatically applies a 14-day withdrawal window based on EU consumer law. For orders not yet shipped, the app handles automatic cancellation and refund. When orders have already shipped, they're tagged and noted as return requests so your team can process them accordingly. This saves time for both customers and support staff while ensuring compliance with consumer protection regulations.

Launched: 25 de junio de 2026

Características principales

Formulario de autoservicio del cliente para cancelar o retirar sus propios pedidos
Cancelación y reembolso automáticos para pedidos aún no enviados
Pedidos enviados etiquetados y anotados como solicitudes de devolución para su equipo
Ventana de cancelación de 14 días según la ley del consumidor de la UE