Savant: Chat to Cart

Savant opens conversations with shoppers to understand what they need and narrows down vague requests into specific product recommendations. The app reads the live basket and current page, so answers are always relevant to what's on screen right now. It checks stock levels before making suggestions, keeping out-of-stock items out of the conversation entirely. When shoppers ask about pricing, Savant points them to offers your store already runs. The app recognizes returning shoppers and picks up previous conversations where they left off, creating continuity across visits. It answers questions using your own products, policies, and FAQ content, ensuring responses align with your store's information.