ActDeskAI
- by Actdeskai
- From $29/month. Free trial available.
- by Actdeskai
- From $29/month. Free trial available.
AI support that auto-trains on your store, evaluates itself, then handles tickets automatically.
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About the ActDeskAI
ActDesk AI automatically trains on your Shopify store and resolves customer support tickets without human intervention. The AI agent reads your products, policies, and FAQs through the Shopify API to handle order tracking, return eligibility, product questions, and shipping inquiries. A built-in readiness scorecard evaluates the AI topic by topic before it goes live, showing you exactly where it performs well and where it needs improvement. Complex issues automatically route to your team via email with full context. You control the agent's tone, welcome message, and escalation rules. Get your first AI response in just 5 minutes after setup.
Launched: May 6, 2026
Características principales
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Merchant controls — set agent tone, welcome message, and escalation rules
Category:
Pricing of ActDeskAI
Starter
$29 / month
- 500 AI conversations
- Chat widget on storefront
- Order lookup & tracking
- Return eligibility checking
- Email escalation
- Basic analytics dashboard
- Readiness scorecard
- Auto-trains in 5 minutes
Growth
$89 / month
- Everything in Starter
- 2,000 AI Conversations
- Priority Email Support
Pro
$299 / month
- Everything in Growth
- 10,000 AI Conversations
- Dedicated Ongoing Support