invox

by Invox
From $19/month. Free trial available.

0.0 (0)

by Invox
0.0 (0)
on
From $19/month. Free trial available.

AI customer support that replies using real order data, plus profit tracking and UGC management — all in one app.

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About the invox

Invox handles customer support emails automatically using real Shopify order data. The app reads incoming support requests, classifies them by type, and drafts replies based on actual order status, tracking information, and your store policies. You can review responses in the approval queue before they send, or let Invox handle them automatically—stepping in only when needed. Manage orders with one-click actions: process refunds, cancel orders, resend packages, or edit shipping addresses instantly. The Earnings feature calculates real profit by tracking revenue, product costs, fees, and Meta ad spend. The UGC tracker monitors creator orders and content from initial agreement through to posting. Replies are written in your customer's language, keeping support personal while saving time.

Launched: July 9, 2026