Noticias
SEO en Shopify
Desarrollo de Shopify
HelpBird
- by DevCloud LLC
- Free plan available. Free trial available.
- by DevCloud LLC
- Free plan available. Free trial available.
Live chat and shared inbox for your team. AI drafts replies to common questions. Help center included. Answer shoppers faster.
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About the HelpBird
HelpBird adds live chat to your Shopify storefront and brings all customer conversations into one shared inbox where your team can answer shoppers together. No more lost questions in personal email. The chat widget matches your store design and goes live on every page with one click on any theme.
HelpBird AI drafts replies to common questions about shipping, returns, and sizing, helping you respond faster. The built-in help center lets customers find answers on their own before reaching out. Your team can use saved replies for repeat questions, assign conversations, add internal notes, and tag messages to keep your inbox organized and moving. Answer every customer efficiently with live chat and AI-powered support in one place.
Launched: July 8, 2026
Características principales
- Live chat on every page of your store, enabled with one click on any theme.
- Shared inbox to assign, note, tag and resolve shopper conversations as a team.
- HelpBird AI drafts and auto-sends replies to common questions.
- Saved replies to answer repeat questions in one tap.
- Built-in help center so shoppers find answers before they ask.
Category:
Pricing of HelpBird
Free
Free
- Live chat widget
- Up to 50 conversations / month
- Shared agent inbox
- Auto-greeting / welcome message
- 1 agent seat
Starter
$3 / month
- Everything in Free, plus:
- Unlimited conversations (no monthly cap)
- Agent inbox + auto-greeting
- Email support
Basic
$9 / month
- Everything in Starter, plus:
- Multiple agent seats
- Saved replies (macros)
- Assignment & internal notes
- CSAT ratings + email transcripts
- Custom colors — remove HelpBird branding
Pro
$29 / month
- Everything in Basic, plus:
- AI auto-reply — answers FAQs, deflects t
- Support analytics (volume, response time
- Webhooks + JWT auth (Slack / Zapier)
- Conversation tags & full history
