Noticias
SEO en Shopify
Desarrollo de Shopify
SupportPrep AI
- by Phoenix White
- Desde $29/mes. Prueba gratuita disponible.
- by Phoenix White
- Desde $29/mes. Prueba gratuita disponible.
Draft customer support replies with order context and policy guidance. Review before sending—no auto-replies.
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About the SupportPrep AI
SupportPrep AI helps merchants prepare customer support replies by drafting responses from manual tickets and inbound webhooks. The app matches messages to Shopify order context and applies your store policies to guide each support draft. It flags identity mismatch and safety risks so you can review potential issues before responding. Every reply stays in draft form for human review—the app never auto-sends replies, processes refunds, cancels orders, or edits orders. This gives support teams the speed of AI with full control over customer communication.
Launched: 2 de julio de 2026
Características principales
- Respuestas borradores de tickets con contexto de pedido
- Marcar discrepancia de identidad y riesgos de seguridad
- Usar políticas de tienda para guiar borradores de soporte
Integraciones con:
- Shopify Admin
Category:
Pricing of SupportPrep AI
Starter
$29 / mes
- 300 boletos/mes
- Boletos manuales
- Webhook entrante
Growth
$59 / mes
o $590/año y ahorra 17%
- 1,500 boletos/mes
- Biblioteca de políticas
- Procesamiento por lotes
Pro
$139 / mes
o $1,390/año y ahorra 17%
- 8,000 boletos/mes
- Biblioteca de políticas
- Procesamiento por lotes
