Noticias
SEO en Shopify
Desarrollo de Shopify
Repliva: AI Customer Support
- by Antonino Lombardo
- Free plan available. Free trial available.
- by Antonino Lombardo
- Free plan available. Free trial available.
AI-powered customer support inbox that drafts replies using your store data, policies, and brand voice. Review and send in seconds.
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About the Repliva: AI Customer Support
Repliva helps Shopify merchants manage customer support from a single inbox. The AI reads customer emails, understands each request, and drafts replies using live order data, payment details, fulfillment status, and tracking information.
Every reply is based on your products, store policies, FAQs, brand voice, and custom rules. You review and edit each draft before sending to ensure accuracy. The AI learns from your corrections to improve future responses.
Handle refunds, check tracking updates, and view customer history without switching to Shopify Admin. Manage follow-ups, translate messages, and keep all support conversations organized in one place. Repliva connects customer inquiries with real-time store data to help you respond faster and more accurately.
Launched: May 18, 2026
Características principales
- Draft AI replies using live order, tracking, and customer data.
- Apply your store policies, rules, FAQs, and brand voice to every reply.
- Review, edit, improve, translate, and send replies from one inbox.
- Process refunds and check live tracking without opening Shopify Admin.
- Learn from your corrections to make future AI replies more accurate.
Integraciones con:
- GMAIL,
- IMAP
Pricing of Repliva: AI Customer Support
Repliva Free
Free
- 50 AI-powered email analyses per months
- AI-generated customer support replies
- Shopify order and customer lookup
- Tracking and fulfillment information
- Product and store policy knowledge
Repliva Pro
$1 / month
- Unlimited AI email analyses
- AI-generated customer support replies
- Shopify order and customer lookup
- Live tracking and fulfillment data
- Refund and order actions in-app
- Product, FAQ and policy knowledge
- Subscription management in-app
- Bulk email replies
