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RepairTracker: Work Orders

RepairTracker: Work Orders

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Track every repair from intake to pickup. Keep your team organized and customers informed with real-time repair status updates.

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  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot
  • RepairTracker: Work Orders Screenshot

About the RepairTracker: Work Orders

RepairTracker manages repair tickets directly inside Shopify for shops that repair customer goods. Open a work order with photos, serial numbers, and customer details, then assign a technician and track progress through customizable statuses. Customers can check repair status and submit new requests through a self-service portal. Search tickets by name, email, or phone. Link parts to your Shopify inventory to track stock levels. Attach intake and post-repair photos to document every job. Turn estimates into Shopify draft orders for final invoicing. Add technicians without purchasing additional Shopify seats. Configure status workflows that automatically send customer email updates at every stage. Available in nine languages.
Launched: May 20, 2026

Características principales

  • Customer-facing portal for status lookup and new repair submissions.
  • Configurable status workflow with customer emails on every stage.
  • Parts tracking that optionally syncs stock levels with Shopify inventory.
  • Attach intake and post-repair photos to document every repair.
  • Turn customer estimates into Shopify draft orders to send final invoices.

Integraciones con:

  • Shopify Admin

Pricing of RepairTracker: Work Orders

Free

Free

  • Up to 10 active repair tickets
  • Customer database & contact log
  • Custom status workflow
  • Activity & status audit trail
  • Technician assignment
  • Customer portal ticket lookup
  • 1 status email template
  • 9 languages, locale & currency

Pro

$29 / month

or $290/year and save 17%
  • Everything in Free, plus:
  • Unlimited tickets & email templates
  • Photos, parts & inventory sync
  • Estimates & draft-order invoices
  • Customer online submission form
  • Workload & revenue dashboards
  • Technician portal access
Instalar desde la tienda de aplicaciones de Shopify

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