invox

by Invox
Desde $15/mes. Prueba gratuita disponible.

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by Invox
0.0 (0)
on
Desde $15/mes. Prueba gratuita disponible.

Support that answers with real order data, plus real profit, ads and chargebacks in one app.

Instalar desde la tienda de aplicaciones de Shopify

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About the invox

Invox handles customer support emails automatically using real Shopify order data. The app reads incoming support requests, sorts them by type, and writes replies based on actual order status, tracking information, and your store policies. You can let Invox send responses automatically or review them first—the choice is yours for each category. Manage orders with one-click actions: process refunds, cancel orders, arrange reshipments, or fix shipping addresses instantly. A human only needs to step in when a decision requires judgment. The Earnings feature calculates real profit by combining revenue with product costs, fees, and Meta and Google ad spend. Disputes automatically assembles and files chargeback evidence before deadlines. Run multiple stores from one account with a convenient store switcher and consolidated profit view. Invox responds in your customer's language, making support truly efficient.

Launched: 9 de julio de 2026

Características principales

Respuestas en el idioma del cliente, escritas a partir de datos reales de pedidos
Se envía por sí solo o espera tu aprobación: tú decides, por categoría
Acciones de pedido con un clic: reembolsar, cancelar, reenviar, corregir la dirección de envío
Una cuenta, varias tiendas: beneficios consolidados y un selector de tiendas
Disputas: pruebas de contracargo reunidas y presentadas antes de la fecha límite