InboxServe
- by InboxServe
- From $29/month. Free trial available.
- by InboxServe
- From $29/month. Free trial available.
AI-powered support automation for multi-brand stores. Handle customer requests faster with smart intake and agent tools.
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About the InboxServe
InboxServe brings AI-first support workflows to Shopify merchants managing multi-brand operations. The app automates customer intake and structures support requests while connecting your team with complete store context. Access full customer profiles showing order history and spending data to resolve issues faster. Customers can reach you through a branded support portal, while the AI chatbot handles common questions and escalates to live agents when needed. Get shipping risk and chargeback alerts to stay ahead of problems. Automate refunds and order notifications to reduce repetitive tasks. This helps support teams scale efficiently while delivering an organized, branded customer experience across all your stores.
Launched: May 22, 2026
Características principales
- Shipping risk and chargeback alerts
- Full customer profiles with order history and spend
- Let customers contact your store through a branded support portal
- Automated refunds and order alerts.
- AI chatbot with live agent escalation
Integraciones con:
- Gmail,
- Slack
Category:
Pricing of InboxServe
Starter
$29 / month
- Unified inbox for every customer email
- Live Shopify order & customer sync
- AI drafts your reply in one click
- Summarize & translate any thread
- Built-in knowledge base
- 2 seats · 500 conversations/mo
- 500 AI credits included monthly
- Live in minutes — zero code
Professional
$79 / month
- Everything in Starter, plus:
- AI auto-tags & routes every ticket
- Sentiment & intent on autopilot
- Store Intelligence: daily insights
- Shipping-risk alerts before refunds
- Advanced analytics & 1-click export
- Slack, SLAs, custom roles & teams
- 5 seats · 3 stores · 3K AI credits
Business
$199 / month
- Everything in Pro, plus:
- Fully automated AI auto-replies
- AI answers grounded in your KB
- AI chatbot & live chat widget
- Branded customer support portal
- Product AI + refund-spike alerts
- AI discovers winning workflows
- 10 seats · 10 stores · 7.5K credits
Enterprise
$499 / month
- Everything in Business, plus:
- Unlimited seats, stores & convos
- 100,000 emails per month
- Volume discounts on AI credits
- Multi-brand command center
- Dedicated support