TenChaty: AI Chatbot+Live Chat
Get instant customer support with an AI chatbot that learns your store in minutes. Provide 24/7 automated answers, handle FAQs, and seamlessly transfer to live agents when needed - all with built-in translation.
About the TenChaty: AI Chatbot+Live Chat
TenChaty combines AI chatbot and live chat capabilities to deliver instant customer support around the clock. Set up your automated assistant in just 3 minutes to handle common questions while reducing your team's workload. The smart inbox features one-click translation and customer information preview, making it simple to transition conversations from AI to human agents when needed. Shoppers can check order status directly in chat, while the customizable knowledge base and FAQ system ensure accurate, consistent responses. With pre-trained AI that understands your store and multilingual support, TenChaty helps you serve customers globally without increasing staff hours.
Características principales
- Live Chat & AI customer support: Provide 24/7 customer support with less labor
- Smart Inbox with Auto-Translate – Understand every customer question quickly
- Easy Order Tracking – Let shoppers check order status right inside the chat
- Zero-Code AI Agent – Pre-trained to your store to boost support and sales
- FAQ Listing: Eliminate repeated customer questions with pre-setted FAQs