wukongChat:Live Chat & AI Chat
- by Shenzhen Yunling Technology Co., Ltd.
- From $19/month. Free trial available.
AI-powered live chat with 24/7 automated support, multilingual responses, and smart agent assistance to handle customer inquiries efficiently.
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About the wukongChat:Live Chat & AI Chat
This intelligent customer service solution combines live chat with AI-powered automation to deliver 24/7 support for your e-commerce store. The smart helpdesk accurately handles product inquiries using an advanced AI model that learns your store details, products, and FAQs to provide immediate, precise answers to common customer questions.
The chatbot offers multilingual support by auto-detecting query language and responding accordingly. AI assistance helps human agents with full or semi-automated suggestions during conversations. When needed, seamless transfer to human representatives ensures complex issues get proper attention.
Target customers effectively by segmenting them with tags and profiles for marketing. Communicate through preset messages while the system continuously learns. This solution reduces operational costs and improves efficiency by automating routine inquiries while maintaining quality customer service.
Características principales
- 24/7 automated responses to common customer questions
- AI support for agents: full/semi-auto suggestions to assist human reps
- Targeted engagement: segment customers by tags and profiles for marketing.
- Multilingual support: auto-detects query language and responds accordingly.
Pricing of wukongChat:Live Chat & AI Chat
Essentials
$19 / month
or $205/year and save 10%
- 1,000 regular AI replies/month
- 1,000 contact information storage
- 5 AI knowledge base training
- 12 months chat history
- 5 tag management customers
Professional
$59 / month
or $637/year and save 10%
- 5,000 AI replies/month
- 10,000 contact information storage
- Unlimited AI knowledge base training
- 12 months chat history
- Unlimited tag addition
Enterprise
$199 / month
or $2,149/year and save 10%
- 20,000 AI replies/month
- Unlimited contact information storage
- Unlimited AI knowledge base training
- 12 months chat history
- Unlimited tag addition
