Know Reply‑AI Email Engagement
- by Know Reply Inc.
- Free plan available. Free trial available.
No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
About the Know Reply‑AI Email Engagement
Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails.
Características principales
- AI agents handle replies to campaign and no-reply marketing emails
- Answers are Shopify-aware referencing products, orders, and customer details
- AI agents take action across connected systems
- Insights dashboard summarizes customer topics, needs, and activity
Pricing of Know Reply‑AI Email Engagement
Free to install
Free
- 1 AI-managed email address
- 20 Knowledge embeddings
- 1 Connected AI toolkit
- Basic analytics
- 10 email replies
Starter
$20 / month
or $200/year and save 17%
- 5 AI-managed email addresses
- 50 Knowledge embeddings
- 2 Connected AI toolkits
- Basic analytics
- Unlimited email replies
Professional
$28 / month
or $280/year and save 17%
- 10 AI-managed email addresses
- 250 Knowledge embeddings
- 5 Connected AI toolkits
- Advanced analytics
- Unlimited email replies
Premium
$40 / month
or $400/year and save 17%
- 25 AI-managed email addresses
- 500 Knowledge embeddings
- Unlimited Connected AI toolkits
- Advanced analytics
- Unlimited email replies
