CartReason AI

CartReason AI helps you understand why shoppers abandon their carts before checkout. This app displays a simple feedback modal on your cart drawer or cart page, letting customers select a reason or leave a comment before they exit. You can review all responses directly in your Shopify admin, where you'll see reasons, comments, trends, and response status. The app makes it easy to filter results and export feedback data as CSV files for deeper analysis. Use these insights to improve your product pages, shipping details, return policies, pricing clarity, and address other hesitation points that prevent customers from completing their purchase.