Zencrypt — AI Support Agent
- von Zencrypt
- Free plan available. Usage charges apply. Free trial available.
- von Zencrypt
- Free plan available. Usage charges apply. Free trial available.
AI agent that handles customer support chats, processes refunds and returns, tracks shipments, and manages order changes automatically.
App beanspruchen
Verifiziere dein Entwicklerprofil, um ein Badge zu erhalten und Vertrauen in deine Apps aufzubauen
Über Zencrypt — AI Support Agent
Zencrypt is an AI customer support agent built for Shopify stores. It handles customer chats and completes tasks like issuing refunds, processing returns, cancelling orders, updating shipping addresses, and applying discount codes. The AI agent also looks up live order tracking for customers.
Every action runs through your Shopify admin. By default, nothing executes until you approve it. You can set auto-refund limits or choose to approve every refund manually. The AI cancels unfulfilled orders with automatic payment refunds, starts Shopify returns on fulfilled orders, and corrects shipping addresses before orders ship. It also creates single-use discount codes for customer retention.
Customers reach your store through a chat widget on your storefront. Any conversation can be handed off to a person at any point, giving you full control over customer support interactions.
Veröffentlicht: September 21, 2026
Hauptmerkmale
- Refunds — auto-refund up to a limit you set, or approve every refund
- Order cancellations — cancels unfulfilled orders and refunds the payment
- Returns — starts a Shopify return on fulfilled orders
- Address updates — corrects the shipping address before the order ships
- Discount codes — creates single-use codes for retention requests
Kategorie:
Preise von Zencrypt — AI Support Agent
Free Plan
Free
- 50 AI conversations / month
- 24/7 AI ticket resolution
- Refunds, returns & cancellations
- Address & discount code edits
- Order & shipping tracking
- Storefront AI chat widget
- Manual approval or auto mode
- One-click human escalation
Starter Plan
$49 / month
Plus usage charges
- 300 AI conversations / month
- Everything in Free
- Email support
- $0.30 per extra conversation
Growth Plan
$149 / month
Plus usage charges
- 1,000 AI conversations / month
- Everything in Free
- Priority email support
- $0.25 per extra conversation
Scale Plan
$399 / month
Plus usage charges
- 3,000 AI conversations / month
- Everything in Free
- Priority email support
- Onboarding assistance
- $0.20 per extra conversation