Voria: AI‑Powered Helpdesk

Name: Voria: AI‑Powered Helpdesk
Brand: Voria
Availability: InStock
Rating: 5.0 (1 reviews)

by Voria
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

5.0 (1)

by Voria
5.0 (1)
on
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

AI-powered customer support inbox with order context, smart reply drafts, team collaboration tools, and performance tracking.

Installation über den Shopify App Store

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About the Voria: AI‑Powered Helpdesk

Voria is an AI-powered helpdesk that brings every customer email into one inbox with full order history displayed automatically. When a message arrives, AI reads it and drafts a reply based on the customer's question. You review the drafted reply, edit if needed, and send it out. Save frequently used replies as macros and insert them into any conversation with one click. Use labels to track open tickets and leave internal team notes on conversations that customers never see. The order context loads instantly—status, items, shipping details, everything you need is already on screen. Performance reports show exactly how many emails came in, response times, and which team member handled each ticket. This support inbox helps you manage customer service efficiently while keeping your team organized and informed.

Launched: 11. Mai 2026

Hauptmerkmale

"Eine E-Mail öffnen. Die Bestellung ist bereits da – Status, Artikel, Versand, alles.","Die KI liest die Nachricht und entwirft eine Antwort basierend auf dem, was der Kunde geschrieben hat.","Antworten als Makros speichern und mit einem Klick in jede Konversation einfügen.","Sehen Sie, wie viele E-Mails eingegangen sind, wie schnell sie bearbeitet wurden und wer sie bearbeitet hat.","Hinterlassen Sie eine Notiz zu jeder Konversation, die nur Ihr Team liest, niemals der Kunde."