TideReply
- by Evorbi MB
- $39/month. Free trial available.
- by Evorbi MB
- $39/month. Free trial available.
AI chat support trained on your store. Answers questions, checks order status, and hands off to human support when needed.
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About the TideReply
TideReply adds AI support chat to your Shopify store, trained on your products, pages, policies, and FAQ to answer customer questions instantly. Shoppers get automatic responses in their own language and can check order status and tracking after verifying their order number and email. When customers need human support, conversations hand off to you for live chat, with email support included. Setup takes one click via theme app extension with no coding needed. Your product catalog syncs automatically so the AI chat stays current with your store information.
Launched: July 16, 2026
Hauptmerkmale
- AI chat answers customer questions from your products, pages, and policies
- Customers can check their order status and tracking inside the chat
- Take over any conversation live when a customer needs a human
- Replies in the customer's language automatically
- Set up in one click from the theme editor, no coding needed
Pricing of TideReply
Starter
$39 / month
- AI chat trained on your store
- Order tracking in chat
- Live human takeover