Nachricht
Shopify SEO
Shopify-Entwicklung
Squid Support
- von Squid Solutions B.V.
- From $199/month. Free trial available.
- von Squid Solutions B.V.
- From $199/month. Free trial available.
Resolve support tickets automatically with AI that knows your orders, returns, and refunds. One inbox for email and chat with full context.
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Über Squid Support
Squid Support combines email and live chat into one shared inbox with complete Shopify order context. Every conversation shows customer details, order history, fulfillment status, tracking information, and refund records pulled live as you respond.
The AI reads each support ticket, looks up the relevant order data, and drafts replies based on actual order information. Draft mode requires your approval before sending, while auto-send is optional and controlled by your refund limits, tools, and escalation rules.
Handle order status questions automatically using live Shopify data. Process refunds and returns within your configured limits. The system escalates conversations to your team when human support is needed. All data is hosted in the EU and never used for model training.
Veröffentlicht: October 9, 2026
Hauptmerkmale
- AI answers order-status questions using live Shopify order data
- One shared inbox for email and live chat, with full customer context
- Review and approve every AI reply before it sends, or let it auto-send
- Escalates to your team automatically when a conversation needs a human
- Handles refunds and returns within the limits and rules you configure
Kategorie:
Preise von Squid Support
Starter
$199 / month
Basic
$599 / month
Pro
$1,249 / month
Advanced
$1,999 / month
