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Soravox
- by DSE Group
- From $199/month. Usage charges apply. Free trial available.
- by DSE Group
- From $199/month. Usage charges apply. Free trial available.
AI voice agent that answers customer calls 24/7. Handles order tracking, returns, product questions, and connects to your Shopify data.
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About the Soravox
Soravox is an AI voice agent that answers your store's phone calls 24/7, handling customer inquiries about orders, returns, and products. The app connects directly to your Shopify store to access live order data, tracking status, product information, and store policies in real time.
When customers call, the AI agent looks up their orders, checks shipping tracking, processes returns, and answers product questions instantly. For complex issues, it transfers calls to your team with full context so they know exactly what the customer needs.
Setup takes under 5 minutes with one-click Shopify integration. The voice agent automatically reads your store data to stay updated on inventory and policies. Includes call forwarding, a phone number, analytics, and customer support. Your customers get instant answers anytime they call, while you save time on routine phone inquiries.
Launched: June 3, 2026
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- Answers calls 24/7. Handles order tracking, returns, and product questions.
- Connects to your Shopify store, pulls live order, product, and policy data.
- Smart escalation, transfers complex calls to your team with full context.
- Set up in 5 minutes. Connects to your Shopify store with one click.
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Pricing of Soravox
Starter
$199 / month
Plus usage charges
- 1,250 min included (~625 calls)
- Knows your products and policies
- Looks up orders and handles returns
- Escalates to your team when needed
- Call recordings and transcripts
- Real-time order tracking
- Human escalation with full context
Pro
$349 / month
Plus usage charges
- 2,500 min included (~1,250 calls)
- Everything in Starter, plus:
- Analytics dashboard
- Priority support
Custom
$799 / month
Plus usage charges
- 3,000 min included (3,000+ minutes)
- Everything in Pro, plus:
- Custom-built voice agent
- Custom integrations
- Dedicated account manager
- Tailored onboarding
