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SolviaChat ‑ Customer Support
- by XEL
- Free plan available
- by XEL
- Free plan available
AI support agent that learns your store, answers questions instantly 24/7, and recommends products with tappable carousels to increase sales.
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About the SolviaChat ‑ Customer Support
SolviaChat is an AI support agent that learns your entire Shopify store—every product, page, and policy—and answers customer questions instantly, 24/7. When shoppers ask "what shoes go with these jeans?", it recommends products directly in chat with a tappable carousel showing images, prices, and stock levels, sending them straight to checkout. The AI replies in each customer's own language automatically, reducing support tickets while increasing conversions. Go live on every page with one toggle—no code, no theme edits, no FAQ setup required. When needed, conversations hand off seamlessly to your team. Privacy-first and GDPR-compliant, SolviaChat turns customer support into a sales channel.
Launched: May 22, 2026
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- Answers customer questions instantly using your full catalog and policies.
- Recommends products in chat with a tappable carousel of image, price, stock.
- Replies 24/7 in each customer's own language, no staff needed.
- Goes live on every page with one toggle, no code or theme edits.
- Hands the conversation to your team when a human is needed.
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Pricing of SolviaChat ‑ Customer Support
Free
Free
- 20 AI replies per month
- 1 site
- 20 pages indexed
- Email support
Pro
$29 / month
or $339/year and save 3%
- 1,000 AI replies per month
- 100 pages indexed
- Up to 3 sites
- Product carousel in chat
- 24/7 multi-language replies
- Human handoff
Growth
$99 / month
or $1,149/year and save 3%
- 5,000 AI replies per month
- 500 pages indexed
- Up to 10 sites
- Product carousel in chat
- 24/7 multi-language replies
- Human handoff
- Everything in Pro
Scale
$399 / month
or $4,599/year and save 4%
- 20,000 AI replies per month
- 2,000 pages indexed
- Up to 50 sites
- Product carousel in chat
- Everything in Growth
- Priority support
