Nachricht
Shopify SEO
Shopify development
ShieldDesk
- by Approid Tech
- Free plan available. Free trial available.
- by Approid Tech
- Free plan available. Free trial available.
AI inbox that classifies customer messages, drafts replies using real order data, and auto-resolves order status queries instantly.
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About the ShieldDesk
ShieldDesk automatically processes every customer contact form message using AI to classify intent and draft professional replies. The app fetches real order data from your store to generate accurate responses based on actual order history. Order status queries get auto-resolved instantly with live tracking information, requiring zero human involvement. Spam and abuse messages are detected and filtered out automatically. Track your efficiency gains with the built-in savings dashboard that shows tickets saved, hours saved, and money saved each month.
Launched: May 18, 2026
Hauptmerkmale
- AI classifies every message by intent automatically
- Draft replies generated using real order history
- Order status queries auto-resolved with live tracking
- Spam and abuse messages detected and filtered out
- Dashboard shows tickets and hours you have saved
Integrationen mit:
- Shopify Admin
Category:
Pricing of ShieldDesk
Free
Free
- 50 messages per month
- AI classification
- Draft replies
Starter
$9 / month
- 1000 messages per month
- AI classification
- Draft replies
- Auto-resolve order queries
Pro
$19 / month
- 5000 messages per month
- AI classification
- Draft replies
- Auto-resolve order queries
- Priority support
Business
$49 / month
- 20000 messages per month
- AI classification
- Draft replies
- Auto-resolve order queries
- Priority support
- Dedicated onboarding
