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Resolvi ‑ Warranty Management
- by Westridge Developments Pty Ltd
- Ab $49/Monat. Kostenlose Testversion verfügbar.
- by Westridge Developments Pty Ltd
- Ab $49/Monat. Kostenlose Testversion verfügbar.
Manage warranty claims from start to finish. Track faults, approve or deny items, and automate refunds or replacements in Shopify.
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About the Resolvi ‑ Warranty Management
Resolvi helps you manage product warranty claims from start to finish in Shopify. Customers submit warranty claims through a branded portal embedded in your theme, providing structured information about product faults. Your team reviews each claim and makes item-level decisions—approve replacements, deny claims, issue refunds, or provide store credit for different products within the same claim.
The app automates warranty outcomes by creating replacement draft orders, processing refunds, and generating gift cards directly in Shopify. Built-in analytics let you track fault types, claim trends, claim rates, and warranty costs per product. A searchable gallery stores all customer-submitted photos and videos of product faults, making it easy to review evidence and identify patterns. Cut warranty handling time while capturing real fault data to improve your products.
Launched: 14. Mai 2026
Hauptmerkmale
- Branded warranty claims portal directly embedded in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
- Searchable, filterable gallery of customer-submitted fault photos and video.
Integrationen mit:
- Customer accounts,
- Shopify Admin,
- Gorgias (Coming Soon),
- ReAmaze (Coming Soon),
- Richpanel,
- ZenDesk (Coming Soon)
Pricing of Resolvi ‑ Warranty Management
Core
49 $/Monat
oder 511 $/Jahr und sparen Sie 13%
- Bis zu 200 Fälle
- Kundenportal mit integriertem Theme
- Erweiterte Analysen
- E-Mail-Support
Pro
79 $/Monat
oder 824 $/Jahr und sparen Sie 13%
- Alles im Core-Plan
- Bis zu 500 Fälle
- CSV-Export
- Benutzerdefinierte Fehlertypen
- Ansprüche von Drittanbietern (Händler)
- Priorisierter E-Mail- & Live-Chat-Support
- 1-stündiger Onboarding-Call mit Gründer & Team
Plus
169 $/Monat
oder 1.763 $/Jahr und sparen Sie 13%
- Alles im Pro-Plan
- Bis zu 800 Fälle
- Suche & Filter für Produktfehlermeldungen
- Slack-Kanal mit Gründer & Entwicklerteam
- 1-stündiger Onboarding-Call mit Gründer & Team
Enterprise
299 $/Monat
oder 3.120 $/Jahr und sparen Sie 13%
- Alles im Plus-Plan
- Unbegrenzte Fälle
- Slack-Kanal mit Gründer & Entwicklerteam
- 2-stündiger Onboarding-Call mit Gründer & Team
