Nachricht
Shopify SEO
Shopify development
Replyma
- by DECODS LLC
- Free plan available. Free trial available.
- by DECODS LLC
- Free plan available. Free trial available.
AI-powered helpdesk with shared inbox for email and live chat. Manage support tickets, automate replies, and handle orders in one place.
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About the Replyma
Replyma is an AI helpdesk that helps merchants manage customer support from one shared inbox. Connect your Shopify store to sync orders, customers, and products automatically. Handle email and live chat with AI-powered replies based on your policies and help articles. Agents can look up orders, issue refunds, cancel orders, and update shipping addresses directly from tickets. Use macros and automation rules to handle repeat support tasks faster. Track team performance with CSAT analytics, and integrate with other tools using API keys and webhooks.
Launched: May 11, 2026
Hauptmerkmale
- AI replies using your policies, help articles, and Shopify order data.
- Shared inbox for Email and Live Chat with routing and human takeover.
- In-ticket order actions: refunds, cancellations, and address updates.
- Macros, automation rules, and flows for repeat support work.
- Analytics, CSAT, API keys, and webhooks for reporting and integrations.
Integrationen mit:
- Attentive,
- Gmail,
- Klaviyo,
- Loop Returns,
- Microsoft 365,
- Recharge
Category:
Pricing of Replyma
Free
Free
Starter
$49 / month
or $470/year and save 20%
Growth
$99 / month
or $950/year and save 20%
Scale
$199 / month
or $1,910/year and save 20%
