Repliva: AI Customer Support

by Antonino Lombardo
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

0,0 (0)

by Antonino Lombardo
0,0 (0)
on
Kostenloser Plan verfügbar. Kostenlose Testversion verfügbar.

AI-powered customer support inbox that drafts replies using your store data, policies, and brand voice. Review and send in seconds.

Installation über den Shopify App Store

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About the Repliva: AI Customer Support

Repliva helps Shopify merchants manage customer support from a single inbox. The AI reads customer emails, understands each request, and drafts replies using live order data, payment details, fulfillment status, and tracking information. Every reply is based on your products, store policies, FAQs, brand voice, and custom rules. You review and edit each draft before sending to ensure accuracy. The AI learns from your corrections to improve future responses. Handle refunds, check tracking updates, and view customer history without switching to Shopify Admin. Manage follow-ups, translate messages, and keep all support conversations organized in one place. Repliva connects customer inquiries with real-time store data to help you respond faster and more accurately.

Launched: 18. Mai 2026

Hauptmerkmale

KI-Antworten mit Live-Bestell-, Tracking- und Kundendaten erstellen.
Wenden Sie Ihre Store-Richtlinien, Regeln, FAQs und Markenstimme auf jede Antwort an.
Antworten aus einer Inbox überprüfen, bearbeiten, verbessern, übersetzen und senden.
Rückerstattungen bearbeiten und Live-Tracking überprüfen, ohne den Shopify Admin zu öffnen.
Lernen Sie aus Ihren Korrekturen, um zukünftige KI-Antworten genauer zu machen.