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RepairTracker: Repair Tickets
- by Takame Studio, LLC
- Free plan available. Free trial available.
- by Takame Studio, LLC
- Free plan available. Free trial available.
Track every repair from intake to pickup. Keep your team organized and customers informed with real-time repair status updates.
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About the RepairTracker: Repair Tickets
RepairTracker manages repair tickets directly inside Shopify for shops that repair customer goods. Open a ticket with photos, serial numbers, and customer details, then assign a technician and move it through statuses you configure. Customers can track repair progress through a self-service portal and submit new repair requests. Search tickets by name, email, or phone. Link parts to your Shopify inventory to track stock levels. Attach intake and post-repair photos to document every job. Turn estimates into Shopify draft orders for final invoicing. Bring technicians into your workflow without buying additional Shopify seats. Configure status workflows and send automated customer emails at every stage. Available in nine languages.
Launched: May 20, 2026
Hauptmerkmale
- Customer-facing portal for status lookup and new repair submissions.
- Configurable status workflow with customer emails on every stage.
- Parts tracking that optionally syncs stock levels with Shopify inventory.
- Attach intake and post-repair photos to document every repair.
- Turn customer estimates into Shopify draft orders to send final invoices.
Category:
Pricing of RepairTracker: Repair Tickets
Free
Free
- Up to 10 active repair tickets
- Customer database & contact log
- Custom status workflow
- Activity & status audit trail
- Technician assignment
- Customer portal ticket lookup
- 1 status email template
- 9 languages, locale & currency
Pro
$29 / month
or $290/year and save 17%
- Everything in Free, plus:
- Unlimited tickets & email templates
- Photos, parts & inventory sync
- Estimates & draft-order invoices
- Customer online submission form
- Workload & revenue dashboards
- Technician portal access
